About us: Renaissance is the leader in K-12 learning analytics--enabling teachers, curriculum creators, and educators to drive phenomenal student growth. Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters--creating energizing learning experiences in the classroom. Whether you are based at our corporate headquarters in beautiful central Wisconsin or at one of our other many locations, you can make a real difference in education. We offer competitive compensation, enviable benefits, and smart, friendly co-workers—all in a relaxed, fun atmosphere where you'll have the opportunity to excel each day.
Job Description: Renaissance is a customer driven company, with the goal of accelerating learning for children by delivering the highest quality customer service in the industry. We are seeking highly motivated candidates who are committed to excellence in customer service, and assuring each customer's needs are taken care of quickly and efficiently.
The Customer Support team provides tier 1 accurate and responsive service and support to current and potential customers with general questions about our products and services, including product use. Representatives enjoy a fast-paced, phone and chat intensive environment. These positions are located at the Company's headquarters in beautiful Wisconsin Rapids, Wisconsin.